Thursday, July 20, 2017

Turn Intrusion Panels into Hubs to Meet Customer Needs

When customers come looking for a way to protect a facility against intruders, they may be thinking of an intrusion system with motion, glass break and possibly beam detectors. Their questions may focus only on costs and basic capabilities, so it is up to the integrator to educate them on the comprehensive solutions that are available.

Customers understand their basic needs, but they look to the integrator for the best way to address these requirements. If they come with a specific system in mind, ask a few probing questions to get them thinking about their needs in a new way.

Explain how the intrusion control panel can act as the hub that enables integration of other technologies for a system that addresses their security concerns while reducing cost and complexity. Integrating additional technology with the intrusion system provides a customized solution.

Combine Systems
Systems that integrate intrusion, fire, and access can provide significant value and convenience. The system can automatically disarm when an access door is opened, or lock the doors when the system is armed. If a fire alarm occurs, the doors can unlock to allow for fast access by first responders. Users benefit from easy operation with only one system to learn, while gaining a lower cost of ownership.

Monitor for Business Efficiency
Using the intrusion system to monitor doors and hatches, or even refrigerators/freezers and more, when the system is disarmed allows it to expand beyond security to help users better manage their businesses. The system can be programmed to allow normal use, but ensure that a door is returned to normal by activating a local alert or sending a report if it has been open too long. Flexible delays can be programmed to reduce the chance of a nuisance activation, while still maintaining the desired security. This can be used to alert that a loading dock door is still open after a delivery is completed, helping to reduce HVAC costs and prevent unsecured doors during business hours. Monitoring roof hatches can reduce risk of damage from adverse weather conditions if a hatch is inadvertently left open. With refrigerators/freezers, it can alert retail store or restaurant personnel if equipment is malfunctioning, preventing loss of perishable goods.

Integrate Video
Video can provide situational awareness when control panel events occur. Tampering with a motion detector causes the intrusion system to trigger a nearby camera to send a video snapshot via email or text to facility or security personnel. 

Cameras equipped with video analytics can also initiate intrusion system events when pre-defined alarms are triggered. An analytic alert can fault a point on the system’s control panel, which prompts the panel to communicate the alarm to the central station or to send a video snapshot to the user. This helps to alert to potential risks before or as they occur—such as detecting a perimeter breach after hours.

Integrating intrusion detection and access control technologies within the video management system gives users centralized control of security and video devices and doors. This increases efficiency and simplifies system operation.

Keep Watch Remotely
Combine these technologies with services that enable the monitoring center to intervene at the time of a security risk, and you have a powerful deterrent that may prevent damage and theft. Video monitoring services can enable an operator to intervene with audio. Once an alarm is transmitted to the monitoring center and verified through video images, the operator can take immediate action with audio intervention using a nearby camera that is equipped with a loudspeaker. If intruders are warned that they are on camera and that the local authorities have been contacted, they may leave the area.

Amp it up with Audio

Audio integration is also beneficial for initiating pre-recorded messages based on security events. For example, activating an emergency pull station or pressing a wireless panic button can trigger a public address system to play emergency instructions through a loudspeaker and notify facility personnel through two-way radios.

Add Automation

Adding in automation capabilities enables control of other connected systems, such as lighting, heating, cooling, and more from a smartphone or tablet for effortless home or business control. Integrators can program manual, scheduled, or location-based “scenes” that fit the customer’s needs. For example, the user can lock doors, arm the security system, turn off interior lights and adjust the thermostat by selecting Away on a smart phone app.

The examples described here demonstrate the many ways to increase security and make systems easier to use – providing customers with solutions that meet their needs in ways they may not have known were possible. With this achieved, the integrator becomes a trusted partner and advisor, which helps to establish a valuable long-term relationship.

You can learn more about Bosch control panels that enable integrated security solutions at http://bit.ly/2ddJyLx

Friday, June 30, 2017

Get Easy Access to Training

Our new center in Ontario, California, provides easy
access to hands-on training for customers on the West Coast.
Did you know Bosch has six training centers across the nation to make it easy for you to get trained and certified on our products?

Our newest location in Ontario, California opened this spring and will host trainings on the Bosch Video Management System, B and G Series Control Panels, and on our communications systems throughout the summer and fall.

You can also find these and other courses at our training facilities in Burnsville, MN, Fairport, NY, Greenville, SC, Lancaster, PA, and Lincoln, NE.

Find a course schedule and descriptions at http://bit.ly/2sm4Tuh





Wednesday, June 7, 2017

No Smoke without Fire: MIC IP Cameras Keep a Watchful Eye above the Canopy of Poland’s Czarne Forests

As the “lungs of the earth”, forests play the crucial role of cleaning the ever-growing emissions produced by human industry. Once a forest fire strikes, timing is vital to bring it under control. Unfortunately, such blazes are usually only detected once they have already spread over a large area. To ensure the timely detection of smoke, the forest inspectorate of Poland’s densely forested Czarne Człuchowskie district turned to Bosch for modern, IP-based cameras.

Full 360º situational awareness Thanks to their full 360º rotation pan and 290º tilt control, two Bosch MIC IP 7000 cameras are all that is required to cover the district’s entire 25,000 hectares of forest for signs of fire. Both cameras display clear images in conjunction with precise coordinates. Once smoke is spotted by surveillance staff, a 30x optical zoom lens enables confirmation of a fire. This ensures a timely response to a blaze, thus greatly limiting damage.

High definition, weather-proof imaging
The camera units, mounted on special 60-meter-high fire masts, provide full awareness even in the most extreme weather conditions, and thanks to rugged housings can operate in temperatures as low as -40°C or as high as +60°C. With a High Dynamic Range (HDR) of 120 dB, the cameras can provide detailed images of both bright and dark areas.

High winds are particularly challenging and can distort images. That’s why the Bosch MIC IP 7000 camera incorporates an image stabilization algorithm, which ensures reliable images, and is engineered to withstand high-impact or continuous low-frequency vibration.

To learn more about MIC IP 7000 cameras, visit http://bit.ly/2sgFvp8

Monday, June 5, 2017

BVMS 7.5 Enhances Forensic Capabilities and Openness

BVMS 7.5 will empower security operators to faster and more efficiently review video footage while increasing openness for storage.

Security operators are often challenged to quickly and efficiently review and collect video footage for incidents. With BVMS 7.5 playback performance is improved when operators are browsing through recorded video at high speed by skipping the rendering of frames, which are not visible to the human eye.

Additionally, BVMS 7.5 includes forensic search as a standard free-of-charge functionality, allowing operators to scan through huge recording databases for a specific event within seconds. The rules for the search are easily defined via a graphical user interface and can be changed even after an event. 

BVMS 7.5 has also further increased the openness of its system to allow for easy integration of third-party software and devices. Following the announcement of Bosch’s collaboration with Sony, BVMS 7.5 is now compatible with the latest generation of Sony cameras and storage devices from third parties can be more easily connected. Furthermore, the OPC (Open Platform Communications) server has been expanded making it easier for Physical Security Information Management (PSIM) Systems to control BVMS.

Finally, communication between the Operator Client and other system components can be exchanged through a single, secure and open channel, making it easier for system integrators to configure the system for remote secure access, using standard internet connections.

Learn more about BVMS 7.5 at http://bit.ly/2sa1eyI








Friday, May 26, 2017

Cybersecure IP Video Solution at the Securing Federal Identity Event

Are you attending Securing Federal Identity 2017 – the government’s identity and authentication event happening on June 6 in Washington, DC? The event features significant policy and technology developments for today’s federal identify and security industry.

At the event, Bosch partner Intercede will showcase our cybersecure IP video solution -- Credentialed High Assurance Video Encryption (CHAVE®). Together, Bosch, Genetec™, SecureXperts and Intercede offer an IP video solution that is resilient against unauthorized access, malware, brute force cracking and other exploit techniques. The solution uses CHAVE technology to ensure highly-secure identification and authentication through multi-factor smart card credentials.

Learn more about CHAVE at http://bit.ly/2dZfFNe

Register for the Securing Federal Identity event at http://www.securingfederalidentity.com/

Thursday, May 25, 2017

LECTUS secure Card Readers Expand to Support New Functionalities and Highest Level Encryption

We've extended the flexibility and security of our LECTUS secure Open Supervised Device Protocol (OSDP)* series with a new card reader and added functionality. Taken together, these expansions enable both economical adoption of the series and continuous encryption from controller to card.

The new LECTUS secure 1000 reader introduces a smaller form factor – mini-mullion – which has already been deployed successfully in the LECTUS secure Wiegand* series. Not only is this more compact version convenient to use, it comes at an attractive price point that facilitates adoption. For integrators and end users, the new LECTUS secure 1000 brings greater flexibility and enables a wider choice of form factors. It is also possible to mix various form factors in one system which provides a new option at an entry-level price. For installers, handling is identical to the other readers from established series (OSDP and Wiegand) and therefore well-known and easy to use.

We've also expanded the functionality of the complete LECTUS secure OSDP series. In addition to the models already supported, the reader series now supports Bosch-coded MIFARE** classic and MIFARE DESFire EV1 credentials.

The encrypted OSDPv2 protocol of this reader series delivers the highest security for communication between controller and reader. Now, Bosch-coded MIFARE and DESFire EV1 credentials ensure also the highest security between reader and credential.

The new solution also provides increased variety in compatible readers – previously only the LECTUS Duo series supported these credential types. Now with the inclusion of the LECTUS secure OSDP series, customers can choose between different reader models or even mix them according to their specific needs.

*About OSDP and Wiegand protocols: OSDP and Wiegand are communication protocols for interfacing card readers with control panels.

**About MIFARE credentials: MIFARE is the trademark of a series of chips widely used in contactless smart and proximity cards. It is one of the most popular contactless smart card technologies in use.

Thursday, May 18, 2017

Remote Portal Updated with Support for Additional Devices and Services and Improved User Interface

If maintenance and services are a core part of your business, then now is the time to capitalize on remote services. They are proving an increasingly essential resource for new business and an excellent tool to improve efficiency. The Bosch Remote Portal provides a gateway to offer remote services and create new service offerings.

The Remote Portal makes remote connection to customer devices quick and easy. Installers can monitor supported devices and perform maintenance and configuration tasks remotely, thus greatly reducing travel to customer facilities, saving time and money.

Registration is free of charge and available at: https://remote.boschsecurity.com/

Once registered, you can immediately use the Connect, Maintain and Manage functionalities of the Remote Portal
  • Connect: Allows you to register customers’ devices with your Remote Portal account
  • Maintain: Enables you to connect to customer devices via the Remote Portal from your office to carry out maintenance work, prepare for an on-site visit, or perform configuration updates
  • Manage: Allows you to grant customers mobile access to their security devices by creating a corresponding user account in the Remote Portal. Customers can then log into Bosch’s mobile app and, for example, instantly and remotely monitor their shop by remotely accessing the shop’s video cameras

The Remote Portal offers services wherever the supported Bosch product is available.

Now, this cloud and browser-based service has been further enhanced so that additional devices can be monitored and maintained via the Remote Portal. The user interface has also been improved.

The enhancement of the Bosch Remote Portal now supports the following additional devices and services:

1.) You can now receive health checks for DIVAR IP 2000/5000 video recording solutions; email alerts are sent if a device loses its connection to the Remote Portal or if recording stops unexpectedly.
2.) As an additional service, “Remote Connect Lite” is provided for DIVAR hybrid and network recording solutions. This service provides Domain Name Services (DNS) for these devices and eliminates the need to interact with 3rd party providers for DNS. The service is free and permits faster set up.

Thanks to the new user interface, devices can be grouped by customer or location of devices. Additionally, access can now be restricted to defined users or user groups. Information on the device status is aggregated across groups of devices or by customer, allowing installers to quickly check whether customer devices require attention.