Tuesday, May 31, 2011

Live Chat for Tech Support

We've launched Support Chat, a new tool that allows you to contact the technical support team using online chat. With a computer or smart phone, you can now reach a Bosch technical support specialist via chat for fast access to information - eliminating the need to wait in a phone-based queue for answers to basic technical questions.

You can access this new feature through the Bosch Support web page at http://support.boschsecurity.us/.

Support Chat adds to our suite of web-based technical tools, which also includes a comprehensive online knowledge database with articles, tips and solutions for common support requests, as well as a helpful product forum, and technical tutorial videos that can be viewed online or downloaded for later reference.

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