Tuesday, May 31, 2011

Live Chat for Tech Support

We've launched Support Chat, a new tool that allows you to contact the technical support team using online chat. With a computer or smart phone, you can now reach a Bosch technical support specialist via chat for fast access to information - eliminating the need to wait in a phone-based queue for answers to basic technical questions.

You can access this new feature through the Bosch Support web page at http://support.boschsecurity.us/.

Support Chat adds to our suite of web-based technical tools, which also includes a comprehensive online knowledge database with articles, tips and solutions for common support requests, as well as a helpful product forum, and technical tutorial videos that can be viewed online or downloaded for later reference.

Thursday, May 26, 2011

IP Video Webinar with Vine Security Journal

VineSecurityJournal.com is hosting a webinar on "Expanding Bosch IP Video Systems with Broadband Wireless - Hosted by Redline Communications"

Date: Wednesday, June 1, 2011
Time: 2:00 PM - 3:00 PM EDT

High-speed wireless technology from Redline lets you easily install video surveillance where cable or fiber installation costs are prohibitive, or where no rights-of-way exist. Redline understands what it takes to design and deploy wireless technology to create a powerful, versatile, and reliable network that is optimized for outdoor surveillance applications.

Understand how Bosch’s IP video systems offer sophisticated features and capabilities - such as advanced compression, direct-to-iSCSI recording, Automatic Network Replenishment, and Intelligent Video Analysis - that enable dependable and efficient wireless surveillance solutions, and learn about advanced imaging technologies that ensure effective round-the-clock surveillance even in the difficult lighting conditions that are common in outdoor environments.

Mitch Vine, Editor of the Vine Security Journal, is joined in the webinar by:
- Willem Ryan - Bosch Security Systems, Senior Product Marketing Manager for Video Solutions, and
- Duval Yeager- Redline Communications, Senior Director of Product Marketing

Together they will discuss the most recent technologies and the best practices for “Expanding Bosch IP Video Systems with Broadband Wireless.”

This will be a 45 minute presentation, with a 15 minute question & answer period.

Register at https://www2.gotomeeting.com/register/386178386

Ada County Highway District uses AutoDome IP Cameras

As highlighted in Traffic Technology International, the Ada County (Iowa) Highway District is using AutoDome 500i IP cameras on all new ITS projects.

"After a great deal of review and field testing, ACHD selected the Bosch Series 500 IP camera to be installed on all new ITS projects."


AutoDome cameras are designed with the latest National Transportation Communications ITS Protocol (NTCIP). The NTCIP is an open, non-proprietary, standard that establishes communication rules for how ITS devices can perform, connect, and exchange data to ensure interoperability. The use of the NTCIP standard provides transportation agencies with confidence that components from different manufacturers will work together, without removing the incentive for designers and manufacturers to compete to provide products that are more efficient or offer more features.

In addition to being NTCIP compliant, AutoDome cameras are rated for winds of up to 150 mph and are NEMA TS2 electrical fast transients, surge immunity, and temperature/voltage variation compliant, meeting the demands in which ITS systems are deployed.

Read the Traffic Technology International article at: http://ow.ly/53xQn.