Monday, November 14, 2016

Partners Showing Integration with Bosch Cameras at ISC East

Bosch partners showing live demonstrations of the integration of Bosch cameras with their software offerings at ISC East are as follows: 

Genetec – booth #625
Milestone Systems – booth #611
Intelligent Security Systems – booth #300

Learn more about our integrations with these partners at

Wednesday, November 9, 2016

New Look and Feel for Access Professional Edition

We've given a more user-friendly interface to Access Professional Edition (APE) to allow an even more efficient use of its state-of-the-art feature set.

New APE 3.4 goes way beyond locking and unlocking of doors. It allows a large number of functionalities from reception registration, badge registration and entrance control to entrance monitoring, alarm management and video verification. 

Though the software solution has retained all of its functionality, its new interface offers a more streamlined, user-friendly experience as it reduces a variety of potentially distracting features by using a smaller range of colors. Other changes include a more efficient and faster updating and reducing of the number of outdated icons and toolbars to further facilitate navigation, while keeping the access control solution’s capabilities.

APE is a complete and comprehensive security solution as it can be integrated with other building management and security functions like elevator management and intrusion protection. It is also enabled for seamless integration into the Milestone XProtect video management software.

APE 3.4 is ideal for entry to midsized access control needs in industrial, commercial or retail buildings.

Learn more about APE 3.4 at

Wednesday, November 2, 2016

Bosch Video Management System 7.0

Bosch Video Management System 7.0 will empower security operators to effectively manage high-resolution video streams in their day-to-day work.

At the rate that video cameras are evolving, keeping track of an ever-growing amount of high-resolution video data is becoming even more challenging. In places like metro stations and airports where many cameras are needed, the burden on a workstation is very high. If a workstation is overloaded, the client application will often lag.

This is a great obstacle for security operators who need to view many cameras at once in order to maintain a complete and uninterrupted overview of a location, such as an airport terminal.

With the new BVMS 7.0, however, the user is able to keep multiple UHD (Ultra High Definition) cameras open without having to worry about slowing down the application. BVMS 7.0 uses the technology “streamlining”. This technology automatically shows the optimal video resolution on the screen. If an operator needs to view many cameras simultaneously, BVMS 7.0 automatically uses a lower-resolution stream. When enhanced pictures are required to zoom in or view on a full screen, for instance, a higher-resolution stream is automatically chosen. This feature uses the multi-stream capabilities available on Bosch IP video cameras and runs on existing workstations.

Another new feature of BVMS 7.0 is the encrypted communication between Bosch cameras and the Video Management System. A security manager can choose to encrypt all control communications and videos through a secure HTTPS connection, reducing the risk of the system being hacked.

BVMS 7.0 also offers customers an IT security guide, which explains how to set up a secure system. The document describes how to configure BVMS for Windows operating systems and how to secure video cameras against unauthorized access.

Learn more about BVMS 7.0 at

Tuesday, November 1, 2016

Visit Bosch at Secured Cities

Headed to the Secured Cities event November 15 – 17 in Houston, Texas? Visit Bosch at booth #202 to learn about our Credentialed High Assurance Video Encryption (CHAVE®) cyber secure IP video solution.

The CHAVE IP video solution delivers interoperable and interagency access to live and archived video surveillance by law enforcement and public safety agencies nationwide. As a result, CHAVE-enabled video systems are an allowable expense under the Urban Area Security Initiatives (UASI) grant program.

Using FIPS Publication 140-2 Level 3 certified encryption standards, the CHAVE cyber secure IP video solution implements full end to end encryption, removing the risk of interception, counter surveillance, image manipulation, and unauthorized viewing.  This solution eliminates the use of user name and password combinations that can be compromised.

“Bosch takes cybersecurity very seriously.  We have dedicated years of development effort to assure customers that our products are highly resilient to data security threats and attacks,” said Dan Reese, Director of Vertical Market Applications for Bosch.

“In the two years since receiving the STE Security Innovation Award in the Agency Security vertical market sector, Bosch and SecureXperts have continued to expand the CHAVE cyber secure IP video solution to not only include Genetec’s Security Center unified security platform, but to also include a weapons and explosives detection platform provided by MSA Security,” said Darnell Washington, President/CEO of SecureXperts. “These solutions will continue to evolve as we ensure that today’s technology meet stringent cyber security controls and interoperability mandated by U.S. federal and enterprise commercial applications.”

For more information about CHAVE, visit

Monday, October 17, 2016

Video Analytics at the Edge a New Built-in Standard

Escalating demand for highly detailed, 24/7 video images produces colossal amounts of data, which requires extensive transmission and storage capacity as well as time-consuming monitoring and assessment. With this in mind, we have announced the roll-out of video analytics inside our cameras (at the edge) as a standard feature. By enhancing our existing and future IP cameras with this technology, we are enabling users to effortlessly search through large amounts of video data and to pinpoint the information that matters most to them.

In the next 12 months, our complete range of IP cameras as of the IP 4000 series will come fully equipped with video analytics at the edge. The starlight family will be the first to feature a full suite of 15 of our new Essential Video Analytics, starting with the DINION IP starlight 6000 fixed box and FLEXIDOME IP starlight 6000 fixed dome cameras. All top of the line IP 7000 and IP 8000 starlight cameras will come equipped with our state-of-the-art Intelligent Video Analytics, offering up to 17 different analytic possibilities.

Add sense and structure to video data
Video analytics inside of the camera create an intelligent video security system, using metadata to  add sense and structure to video data at the point of capture (at the edge) and enabling each camera to operate independently. Decentralizing intelligence in this way eliminates a single point of failure (central analytics server), meaning that if one camera or encoder fails, the system maintains full performance. With built-in (edge) analytics, each camera in the network can then interpret captured video data and alert users of potential security threats in real time based on configurable triggers.

Take appropriate action faster, easier and more efficiently
Video analytics at the edge will allow users to instantly and easily retrieve specific footage from hours of stored video. Also, by focusing on the point where data is captured and only streaming the data that is needed, network strain and storage requirements are significantly reduced. Data streamed can include all image data, or the metadata alone, depending on the specific application requirements. The end results are relevant, immediate alerts and key statistics, enhancing the accuracy of the video security system and reducing the margin of error that comes with 24/7 human live monitoring and in a much more efficient way.

Highest reliability
All Bosch video analytics algorithms are developed in-house together with the automotive division to deliver the most reliable and robust solution for automotive applications, like autonomous driving, as well as network video security solutions.

Essential Video Analytics
Small and medium businesses, large retail stores, commercial buildings and warehouses will benefit from Essential Video Analytics. This suite of video analytics delivers 15 different video analytics algorithms that can be used for smart movement detection as well as business analytics. It allows a single camera solution to be used to enforce health and safety regulations, intelligent intrusion and idle-object detection; as well as to perform crowd density assessment. It also provides useful business metrics for various applications, like retail, such as people counting and crowd density information.

Intelligent Video Analytics
Cameras equipped with Bosch’s state-of-the-art Intelligent Video Analytics have the added capacity compared to Essential Video Analytics, to deliver the highest level of accuracy for mission critical applications such as perimeter protection for airports and critical infrastructures, ship tracking and traffic monitoring. Enhanced with 17 different video analytics algorithms, Intelligent Video Analytics stands out through its ability to differentiate between genuine security events and known false triggers such as challenging environments where snow, wind, rain, water reflections and distance could make images even more difficult to interpret. This ensures that costly false alarms are minimized and enables users to focus on what is most relevant to them.

Learn more at

Friday, October 14, 2016

Bosch IP Cameras and Recording Solutions Integrate with the Latest Version of Software House C•CURE 9000 from Tyco Security Products

Our IP and HD cameras and recording solutions integrate seamlessly with Tyco Security Products’ C•CURE 9000 security and event management platform from Software House. With the integration, customers can monitor and control Bosch fixed and pan-tilt-zoom IP surveillance cameras and receive video analytic events within the C•CURE 9000 software to gain the additional information they need to respond accurately to system events and alarms.
“As a result of our continued partnership with Tyco Security Products, a wide range of our intelligent IP cameras and video recording solutions are supported by the latest version of C•CURE 9000, allowing mutual customers to benefit from the software’s most recent enhancements,” said Brad Eck, Integration Manager, North America, for Bosch. “This provides users with high quality IP video images and the ability to receive video analytic alerts within C•CURE 9000, helping them to more easily mitigate risk and achieve improved facility control.”
Supported cameras include Bosch panoramic cameras that provide 360-degree surveillance, fixed and moving starlight cameras for monitoring areas with low light conditions, the comprehensive portfolio of cost-effective Bosch IP 4000 and IP 5000 camera families, and more. Video analytic events received from Bosch IP cameras and displayed within the C•CURE 9000 user interface assist security personnel by alerting when pre-defined alarms, such as perimeter breaches or loitering, are triggered.

C•CURE 9000 customers can also choose from a range of certified Bosch recording solutions. These include the Bosch DIVAR IP family of devices that provide safe data storage and easy installation and Video Recording Manager from Bosch, which enables customers to easily manage large data volumes with maximum reliability and reduced costs.
“By staying current with the latest versions of our Software House C•CURE 9000 software and always receiving great support from Software House, Bosch continues to be a prominent and trusted member of the Connected Partner Program from Tyco Security Products,” said Scott McNulty, Senior Product Manager, Connected Partner Program, from Tyco Security Products. “This continued partnership is an example of our commitment to increasing value for our customers by pairing with industry-leading technologies.”
For more information about the integration of Bosch IP products with the C•CURE 9000 security and event management platform from Tyco Security Products, visit

Wednesday, October 12, 2016

Celebrating Customer Service Week

We strive to foster complete satisfaction for all customers through world-class service and support. Our associates are committed to this goal and to delivering a positive experience to each customer they come in contact with. And, considering our customer service department handles more than 300 calls every weekday—that’s a lot of hard work!

So, for one week in October, we recognize these valued associates who provide that service to you. Customer Service Week is an international event created to acknowledge the importance of the people who fulfill this important role. Bosch’s theme this year was Service Champions, and we took the week to recognize that delivering excellent service is only possible with a team of dedicated professionals working together. Our associates work diligently on behalf of our customers to answer questions, provide guidance and resolve problems to provide the best possible service. 

Has one of our customer service associates acted as a service champion for you recently? Please share your experience with us by nominating that person for a shining star award - - or leave your comment on our blog for all to see!

Tuesday, September 27, 2016

Bosch Cameras Help Make Copper Mining in Chile More Secure and Productive

It is a windy business up there, 3,000 meters above sea level, in the Atacama Desert in the Andes in Chile. Digging for copper in the Radomiro Tomic mine of the state-owned mining company Coldeco is rough, rugged, and dangerous. Nearly every week, strong gusts of wind force 24/7 operations to a halt for an hour or two. Every day, clouds of dust or rock avalanches endanger the drivers of the giant trucks and excavators hauling thousands of tons of rocks out of the 3,500 meters long, 1,500 meters wide and 470 meters deep open pit mine. It is all worth it, for a daily copper yield of 800 tons. 

How does Coldeco maintain the highest security in this harsh environment, and still keep its capital-intense operation running at maximum productivity, to compete in the global commodities market? A team of 300 geotechnical experts monitors the operations day and night in a nearby center, and makes decisions to safeguard personnel, machinery, and roads, while interrupting the mining as little as possible.

How? Eleven Bosch cameras give the geotechnical team the observational insights they need to assure the smooth and safe operations of the mine. In every type of weather and lighting condition, even pitch-black night, the cameras installed on cabins around the open pit transmit data and video images to the monitoring center.

Six Bosch MIC 412 and MIC 612 thermal cameras provide standard pictures as well as thermal pictures. The thermal cameras allow the experts to visualize the internal geological conditions, like different temperatures. The temperature of the rock walls, for example, provides information on the strength of the rocks, and enables the expert team to identify in advance the rock faces which are in danger of collapsing.

Another four Bosch MIC 550 cameras, and one MIC IP starlight 7000 HD  camera with infrared illumination, provide further video imagery around the clock, even in complete darkness.

Engineered to work in extreme conditions, the solid metal bodies withstand high-impact (up to IK10 rating) or continuous low-frequency vibration (IEC 60068 rating). The MIC cameras withstand everything nature can throw at them, like temperatures from -40 degree Celsius to +60 degree Celsius, severe winds and 100 percent humidity, the robust design is rated to an industry-leading IP68.

The thermal, infrared, and starlight cameras are all part of the Bosch complete reporting system. This system forms the basis for managing the entire mine. From capturing images from the open pit, to transmitting the videos wirelessly via radio networks to the monitoring center. It enables the geotechnical experts to constantly view and monitor the operations in the pit, analyze the geological condition of the rocks, and take preventive security measures if necessary. The system also records the videos (via a Bosch DIVAR IP 7000 recording unit), allowing the monitoring center personnel to run research queries for historical data analysis and an improved understanding of mine conditions.

Monday, September 19, 2016

New Remote Connect Cloud Service for Intrusion Control Panels

We are now providing cloud-based connectivity to our B and G Series intrusion control panels for remote programming and end-user app connectivity. The new Remote Connect cloud service makes it even faster and easier to connect to the control panels by eliminating the need to change customer router settings, firewall rules or to use Domain Name Service (DNS) to access the systems remotely.

Installers simply create a services account with Bosch and then plug the panel into the network using the on-board Ethernet port or set up a cellular communication connection. The panel reaches out to the cloud without the need to configure the customer’s network for inbound communications. The connection allows RPS and the Remote Security Control app to connect securely from anywhere. Alarm communications are still sent directly to the central monitoring station using standard IP, cellular or PSTN connections and do not utilize the cloud service. 

Each cloud-ready B and G Series Control Panel is programmed with a unique Cloud ID and public key infrastructure (PKI) certificate, allowing mutually authenticated TLS connection to cloud services. Bosch is leading the intrusion market by adopting these advanced IT industry cryptology standards to prevent eavesdropping, substitution and data tampering.

With this new service offering, you have the option to connect direct to the panels or to use the Remote Connect cloud service – choosing the method that will best meet the needs and requirements of each end customer.

Additional information on the B and G Series Control Panels that provide combination intrusion and fire detection, access control, Bosch IP camera integration, and SmartHome device integration is available at

Tuesday, September 13, 2016

Two Award Wins for Bosch Solutions

We're proud to have been selected by Security Products magazine as New Product of the Year award winners in two categories!

Our Credentialed High Assurance Video Encryption (CHAVE®) cyber secure IP video solution won in the User Authentication/ Identification/Credentialing and Management category and our Intelligent Video Analytics 6.30 won in the Video Analytics category!

Learn more about CHAVE at

Learn more about Bosch video analytics at

Monday, September 12, 2016

Demonstrating Integrated Security and Communications Solutions at ASIS

At ASIS 2016 in Orlando, Florida, we are highlighting how integrated systems provide powerful solutions for common security concerns while reducing cost and complexity for end users. The interactive display featuring our latest products and systems demonstrates how to protect sensitive areas, manage video and security data, automate announcements and alerts, and enhance security around the clock. 

Attendees will learn how our G Series Control Panels enhance facility security with intrusion detection, access control and IP camera integration through the Bosch Video Management System. Leveraging the full capabilities of G Series systems enables you to automate functions for simplified operation. For example, by presenting access control credentials, authorized personnel can automatically unlock doors, disarm the intrusion detection system and turn on the lights at a facility.

Integrating the G Series Control Panels with our IP cameras and the PAVIRO Public Address System provides added protection of sensitive areas, such as locations with high value assets. Requiring dual authentication to disarm an area and combining that technology with video analytics and automated audio announcements maximizes security for high risk locations. For example, it can allow security personnel to be notified if unauthorized individuals attempt to touch valuable assets and immediately trigger a pre-recorded audio announcement to alert the individuals that their actions are being monitored.

Audio integration is also beneficial for initiating pre-recorded messages based on security events. Activating an emergency pull station or pressing a wireless panic button can automatically trigger the public address system to play emergency instructions through a loudspeaker and notify facility personnel through two-way radios.

Monitoring security data is simplified through the DIVAR IP 3000 all-in-one video management system, which combines a network recorder, storage array, client workstation and integrated Bosch Video Management System software. With this solution, operators can view cameras, control panel and public address system status and events on a graphical map, as well as control streams and arm and disarm the panels via the Bosch Video Management System software. Authorized personnel can also view video remotely via mobile devices and tablets, anytime from anywhere.

To enhance security around the clock, central monitoring stations equipped with Cloud-based Monitoring Services from Bosch can monitor facilities via video for alarm verification. For example, if an emergency alarm is issued at a facility, Cloud-based Monitoring Services enables the central station to verify the alarm through live and recorded video. If there is a true emergency situation, the operator can dispatch local authorities and provide audio intervention as needed.

Customers can benefit from integrated solutions whether they choose a complete Bosch solution or software from another industry provider. Bosch IP cameras and control panels are compatible with a range of security software solutions from other industry providers. Additional details on the Bosch Integration Partner Program are available at

For more information on integrating security and communications solutions to enhance facility security, visit us at booth #2727 at ASIS 2016 or online at

Thursday, September 8, 2016

B Series Panels and Peripherals Available through Anixter, TRI-ED, and ScanSource

We are making our B Series Intrusion Control Panels and peripherals available to more customers in the U.S. through distribution agreements with Anixter, TRI-ED, an Anixter company, and ScanSource, Inc. Previously accessible only to customers who purchase direct from Bosch, the most advanced intrusion control panels available for small to midsize applications are now open to all security dealers and integrators through Anixter, at TRI-ED’s more than 56 branch locations across the U.S., and through ScanSource, a leading global provider of technology products and solutions.
“Local and online availability of our B Series Intrusion Control Panels and peripherals enables Bosch customers to purchase our products in the way that is most convenient for them, making it even easier to meet timelines for fast-turnaround projects,” said Brian Wiser, President of Sales – North America, Bosch Security Systems, Inc. “It also brings solutions for commercial intrusion, video, access, home automation and residential fire to new security dealers and reseller partners who require innovative, integrated security solutions for their customers.”
B Series are flexible systems that fit a range of facility configurations – from retail stores and banks to schools, office buildings, homes, and more. In addition to commercial intrusion and residential fire detection, B Series panels offer access control, Bosch IP camera and Z-Wave Smart Home device integration, and remote command and control with free apps.
“Anixter provides complete security solutions to our customers; when, where and how they need them,” says Pat Comunale, President – Global Security Solutions at Anixter. “We are pleased that Bosch has enhanced their channel to market for this solution. Introducing the Bosch B Series products into our Tri-Ed branches enables dealers to offer a broader solution to their customers."

“ScanSource has had a strong relationship with Bosch for several years, and this agreement deepens our physical security line card with B Series control panels and peripherals that enable our reseller partners to deliver fully integrated systems to their customers,” said Christie Hamberis, Senior Vice President, ScanSource Networking and Security. “We look forward to providing this unique security solution to our reseller partners, along with the value-added services and support they have come to expect from ScanSource, such as dedicated sales support, product education and technical support.”
Educational sessions at TRI-ED branches and web seminars available through ScanSource will provide customers with information on the B Series Intrusion Control Panels. We will also support customers with video tutorials for installation assistance as well as online training courses – all available on a dedicated mobile-friendly webpage for easy access. 

For more information about B Series Intrusion Control Panels and product details, visit

Tuesday, August 23, 2016

Visit Bosch at ASIS

Visit the Bosch booth #2727 to see our integrated security solutions that include intrusion detection, access control, video surveillance and monitoring, and audio communication!
We're showing how to:
  • Increase facility security and automate functions for easy operation
  • Protect sensitive areas with video analytics, dual authentication and audio announcements
  • Use the Bosch Video Management System for enterprise-wide control of video and security devices
  • Trigger and execute audio announcements based on fire or security events
  • Enhance security around the clock through video verification and intervention services
Experience the benefits of an integrated system and get details on our latest products and services, including:
  • The B6512 Control Panel delivering an integrated security solution for midsized facilities
  • Starlight cameras with improved light sensitivity and a wider choice of resolutions
  • New video recording solutions that grow with your business needs
  • The PAVIRO Public Address System that supports up to 492 audio zones with flexible architecture that keeps component count low
Get free expo hall registration at

Featured Event: Data Security Educational Session
Last year more than 1,600 data breaches occurred throughout the world with over 75% of those happening in the United States. As more and more physical security devices touch the network, it is essential those devices are trusted and resilient against attack. Attend this session to learn about:
  • The fundamentals of data security
  • Bosch's four step approach to maximizing data security
  • Technology requirements for safeguarding video surveillance data
  • A unique IP video solution for mission critical applications and infrastructure protection
Monday, September 12
10 - 11 am
Orange County Convention Center
Room #W209A

Register at

Tuesday, August 16, 2016

Ocularis 5 from OnSSI Adds Support for Bosch Panoramic Cameras

The strategic partnership between Bosch and OnSSI has resulted in new integration capabilities with the Ocularis IP video surveillance and security platform. Ocularis 5.2 now supports client-side dewarping of streams from our FLEXIDOME IP panoramic camera family.

FLEXIDOME IP panoramic cameras offer a full 180-degree or 360-degree overview of an area in a single view. Available with five or 12 megapixel resolution at high frame rates, the cameras provide a complete overview without blind spots and easily capture moving objects. Dewarping of the panoramic streams within Ocularis 5.2 eliminates the image distortion caused by the cameras’ fish-eye lens.
“Blind spots can seriously undermine the reliability of video surveillance, but our panoramic cameras offer a solution by enabling operators to oversee everything in an area with superb clarity,” said Brad Eck, Integration Manager, North America, Bosch Security Systems, Inc. “Viewing detailed dewarped overview images within the powerful Ocularis video and event management platform improves the quality of any security operation – providing our mutual customers better visual information about critical events.”
Bosch and OnSSI work together to continually enhance capabilities for customers. Before this latest release, the Ocularis platform already supported video analytic events delivered from Bosch IP devices and the Intelligent Dynamic Noise Reduction (IDNR) feature of Bosch IP cameras, which cuts storage costs and significantly lowers network strain by reducing bitrate by up to 50 percent. Other features supported include edge recording to prevent loss of video during network or server failures, multi-streaming, tamper and motion detection, and more.
“Many OnSSI customers rely upon the advanced capabilities supported by the combination of Bosch cameras and IP devices with the Ocularis video and event management platform,” said Mulli Diamant, Vice President of International Business Development, OnSSI. “The additional integration of these new panoramic cameras gives installers powerful new tools to address an even wider array of application scenarios and improve situation awareness for users.”
For more information on the Bosch devices and features supported by Ocularis from OnSSI, visit the Integration Partner Program portal at

Wednesday, July 27, 2016

Video: Starlight Cameras in Action

Our starlight cameras were used for filming "Holland – Natuur in de Delta" -- an amazing movie about Holland’s rich natural environment. Thanks to our starlight cameras, EMS films managed to capture video of a beaver at night for the first time ever in the Netherlands.

Thursday, July 7, 2016

See Bosch at the New Mexico Security Symposium

Join physical and cyber security experts from around the country as they discuss next generation security solutions.

July 14, 2016
8:00 am - 4:30 pm
Santa Fe Community College
6401 Richards Ave.
Santa Fe, NM

This event hosted by Kepler Networks and Altura Communication Solutions will feature presentations, workgroups and panel discussions covering the following and much more:
  • Leveraging technology to improve situational awareness and operational effectiveness
  • Adopting sound cybersecurity procedures for physical security solutions
  • Implementing CHAVE™ enabled surveillance solutions to protect sensitive video

Planning to attend? Be sure to catch Darnell Washington of SecureXperts at 1:15 as he presents on CHAVE™ - our cyber secure IP video solution. Bosch CHAVE™-enabled cameras that meet FIPS 140-2 Level 3 certified encryption are combined with Genetec™ Security Center with multi-factor authentication to create a powerful IP video solution for mission critical applications and infrastructure protection. Learn more about CHAVE™ at

And, check out our display table showcasing our latest IP video technology - including panoramic cameras, solutions for low light surveillance, and video recording and management that's easy for everyone.

Contact Gretchen Witti for more event details and to register to attend:
Gretchen Witti
Altura Communication Solutions

Tuesday, June 28, 2016

Webinar: IT Advancements Revolutionizing Security Technology

Join security consultant Ray Bernard as he reviews how IT advancements will change security products and systems. Ray will cover how rising cyber threats will impact security system design and discuss how our CHAVE™ technology provides the solution.

Wednesday, June 29
2:00 pm ET
Register to attend at

Learn more about CHAVE™ at

Monday, May 16, 2016

Walgreens Shares Best Practices for Enterprise Video Management and Strategy

Tim Mueller (left) and Hal Friend (right) of Walgreens
shared best practices for enterprise video management
and strategy
At RILA’s recent Retail Asset Protection Conference, Walgreens shared best practices with other retail industry leaders, including that of its strategy for transitioning to a common analog, hybrid and IP video platform. At the event, Hal Friend, Director, Physical Security & Fire Prevention and Tim Mueller, Manager, Physical Security Operations, for Walgreen Co. explained how the company utilizes a risk-based strategy for creating a safe and secure environment for both employees and customers.

With the risk-based approach, Walgreens has improved its process for providing physical security resources to its store locations. As part of this, the company’s Security Operations Center (SOC) – a UL-listed, 24/7 central monitoring station – serves as the nerve center for the organization, providing information to support both store team members and  field asset protection management to ensure “they send the right people, to the right place, at the right time,” said Hal Friend. “Video is a critical part of the SOC, which uses it to support overall enterprise security, alarm verification, emergency management, and to verify store-related information coming in over social media. We’ve saved a significant amount of dollars in false alarms fines by verifying intrusion alarms with video,” continued Friend.

With over 8,100 drug stores across all 50 states, in Washington, D.C., Puerto Rico and the U.S. Virgin Islands, Walgreens currently has a mixed enterprise video architecture. While new stores and major remodels are equipped with IP video technology and high-risk locations are leveraging IP video in critical areas, there remained 7,200 stores with legacy analog equipment at the beginning of 2015. The company sought a way to upgrade analog equipment and gain efficiencies through the use of one common user interface across all 8,100+ stores.

Common Platform Video Conversion
Faced with aging analog DVRs installed over 10 years ago in 7,200 store locations, one of the nation’s largest retail chains was dispatching field service technicians to repair nearly 20 DVRs every day. The company required a new approach that would transition stores to a common, more modern platform and gain efficiencies in labor in its Field Services department.

Walgreens rolled-out an innovative break-replace strategy, managed by the Asset Protection Physical Security team, to upgrade its analog recording equipment over a period of 18 months. When a legacy DVR breaks, the store enters a fix-it ticket to the company’s Field Services department. Instead of repairing the device, a new Bosch DIVAR AN 5000 digital recorder is ordered to replace the DVR, and the device is shipped directly to the Walgreens store location. The Field Services department tracks the package and dispatches a technician to install the new recorder when it arrives at the store. The Physical Security team commissions the installation remotely and maps point-of-sale cameras to the company’s AP Dashboard. “We broke the mold with this approach,” said Tim Mueller.

All Walgreens store locations using the new DIVAR AN 5000 digital recorders, as well as those with an IP video or hybrid infrastructure, use the Bosch Video Client software to view live or playback video and to export video from storage.

“The holy grail for me is moving to one common platform, with one vendor and one feature set to manage,” continued Mueller.

Training for store personnel is a multi-pronged approach. Field Services technicians train store personnel on how to use the new DVR and leave behind a one-page job aid. Specially trained Asset Protection Retail Security Experts serve as subject matter experts for field asset protection team members and store management, and Bosch also created short 1-2 minute videos accessible online for quick references on how to perform certain actions. This strategy has been essential to streamlining the training and support for store leadership teams – which amounts to more than 32,000 people across all store locations.

Walgreens also worked closely with the Bosch product development team to enable a unique new feature to help safeguard how video from its stores is used. Every time a team member logs into a device to view, playback or export video, they must acknowledge the Walgreens Video Security Policy. This serves as a constant reminder for employees to act according to the policy when accessing video, especially when it is of a sensitive nature. The Walgreens Physical Security team also has the capability to restrict access to store video when needed. A universal dynamic address book within Bosch Video Client makes it easy for them to quickly locate a store using its number for faster access to video.

The break-replace strategy has helped Walgreens realize significant labor efficiencies and cost savings. Walgreens estimated it saved approximately $2 million using the break-replace strategy instead of a more traditional outsourced rollout model, and the new Bosch DIVAR AN 5000 digital recorders consume significantly less power than the legacy DVRS, helping Walgreens save additional money in energy costs each year. Providing access to video to corporate partners within the organization also helps those departments improve efficiency and reduce costs. For example, accessing video to verify vendor performance has saved the company’s Facilities department approximately $1 million. 

Walgreens has already converted 6,200 stores to the DIVAR AN 5000 digital recorders and will continue to upgrade the technology at 1,000 additional stores this year. For more information on the DIVAR AN 5000, visit

For an example of how Walgreens has implemented a Bosch IP video solution at its flagship store in Chicago’s Bucktown/Wicker Park area, visit

Monday, May 9, 2016

Bosch Video Management System Now Offers Enhanced Analytics and Global Surveillance

We have released Bosch Video Management System 6.5 (BVMS 6.5), which offers extended functionality with facial and license-plate recognition. The Live & Playback Site functionality enables you to connect video streams from up to 10,000 sites around the world into a single user interface.

BVMS 6.5 complements our best in-class camera-based video analytics with server-based analytics from Ganetec’s Bintelan Analytics Platform, adding powerful intelligence for applications requiring database matching. Analytics such as facial recognition and automatic license plate recognition (ANPR) help security operators and security managers make even smarter, quicker decisions, using a single software interface. BVMS 6.5 also complements our camera-based Intelligent Video Analytics with industry-specific functionalities, for example, transportation analytics, such as detection of dangerous goods, speed control or traffic jam detection.

For banks and retail groups, “Live and Playback Site” now offers a scalable system for surveilling up to 10,000 branches around the world from a single user interface and one management server. Each time a new branch opens, headquarters security simply adds that site to the network. Integrated into existing IT infrastructures, “Live and Playback Site” offers headquarters operators live and playback streams from 20 remote sites simultaneously.

For more information, visit

Friday, April 22, 2016

Integrated Security Solutions Video

See how our intrusion detection, access control and video surveillance and monitoring products and services work together to deliver increased facility security, automated functions for easy operation, enterprise-wide control of devices and prevention of theft and vandalism.


Watch the video at

Tuesday, March 29, 2016

Bosch Highlights Integration and Intelligence at ISC West

At ISC West 2016, we will showcase how customers can create powerful solutions to enhance overall security and make systems easier to use and manage. We will demonstrate seamless integration of intrusion, access control and video surveillance capabilities, introduce new families of intelligent multi-megapixel cameras that deliver the most relevant, high-quality video images, show our next generation wireless motion detectors, and highlight products and services that enable dealers and integrators to create new recurring monthly revenue streams.

“We enable our channel partners to design complete, integrated solutions for the end user, whether that means an end-to-end Bosch system that delivers the full benefits of our products or one that integrates our devices with software from our partners,” said Brian Wiser, President of Sales. “As a result, end users benefit from systems that maximize facility control, better mitigate security risks and are easy to use and manage. And, our dealers and integrators have innovative products and services that help them stand out from the competition and create new revenue streams for business growth. This is an essential part of our customer-first culture.”

For more information on integrated security solutions or on the new products we will demonstrate at ISC West, visit booth #11053 or

Tuesday, January 19, 2016

Understand the Power of Integrated Security Solutions

Check out our new infographic to understand how integrated security solutions enhance security, make systems easier to use and manage, and prevent theft and vandalism. Want to know more? Watch the video at